For ages 21 and above

bajj's Guide to Responsible Gambling

Gambling is for entertainment — not a way to earn income. At bajj, we want every user to play consciously, within limits, and safely. On this page you will learn how to stay in control of your gambling, recognise warning signs, and seek help when needed.

For players aged 21 and above only

Why It Matters to Keep Gambling Within Limits

Casino games, slots, and sports betting are built for entertainment. But when gambling becomes a habit and starts affecting your finances or family life, it is time to be careful. bajj believes that responsible gambling is not just about rules — it is a conscious mindset.

You must be at least 21 years old to join bajj. This age limit is strictly enforced. Our Terms and Conditions cover this in detail — new users are advised to read it carefully. Minors have no means of creating an account or participating in any game, and we urge parents and guardians to ensure that children and teenagers cannot access this platform from their devices.

Before every session, ask yourself: am I playing for fun, or am I trying to recover a loss? If you find yourself playing to chase previous losses or to relieve stress, that is a sign things may be heading in the wrong direction. You can also find answers to common questions about responsible gambling in the bajj FAQ section.

Remember, no game guarantees a win. Games are based on chance. Never bet beyond your budget, and never use money set aside for essential expenses.

bajj's Commitment

We keep your information secure and respect your freedom to play. At the same time, when someone needs help, we are ready to assist. Our Privacy Policy clearly explains how your personal information is used.

Tools to Keep Yourself in Control

bajj gives you direct control over your gambling. The tools below can be activated from your account or requested through our 24/7 support team.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once set, the limit takes effect immediately. If you wish to increase it, there is a waiting period before the change comes into force.

Session Time Limit

Set a fixed duration for each gaming session. When the time is up, the session ends automatically, helping you avoid playing indefinitely.

Self-Exclusion

Request to close your account for a set period or permanently. During this time, no login, betting, or deposit will be possible.

Bet Limit

Restrict the maximum amount you can bet within a given period. This tool helps protect you from placing large bets on impulse.

Bonus Opt-Out

You have the option to exclude yourself from promotional offers and bonuses. Bonuses can sometimes encourage more play — this tool helps you avoid that.

Cool-Off Period

Set a cooling-off period ranging from one day to several weeks. During this time your account remains active, but no play or betting is allowed.

To use any of the tools above, go to your account settings or contact bajj's 24/7 live chat — our team is ready to assist in both Bengali and English.

Warning Signs of a Problem

If you notice any of the following signs in yourself or someone you know, take action without delay.

  • Repeatedly returning to play in order to recover previous losses — continuing with the attitude of "I'll win this time."
  • Borrowing money to gamble, dipping into savings, or secretly taking money from family.
  • Finding it hard to stop once you start playing — failing to stick to limits you set for yourself.
  • Neglecting work, studies, or family responsibilities because of gambling.
  • Feeling restless, irritable, or low when unable to play — using gambling as a way to cope with stress.
  • Hiding from family or friends how much you gamble or how much you have lost.

Self-Assessment

Answer the following questions honestly. If most of your answers are "yes", it may be time to seek help.

Did you spend more than your planned budget on gambling last month?
After stopping, did you feel a strong urge to start playing again?
Has gambling affected your sleep, eating, or work?
Have you kept your gambling a secret from people close to you?
After a loss, have you felt the urge to place an even larger bet?

Where to Get Help

Do not face this alone — reach out to someone close to you or seek professional support. Asking for help is a sign of strength.

bajj Support Team

Our 24/7 live chat and email support are available in both Bengali and English. For self-exclusion, deposit limits, or account closure, contact us directly via live chat.

Email: [email protected]

Family and Close Ones

Talk openly with a family member or a trusted friend about what you are going through. Often, the support of someone close can work faster than professional help.

Professional Counselling

Speak with a mental health specialist or counsellor. In Bangladesh, both government hospitals and private mental health centres offer dedicated counselling for gambling addiction.

Some Tips for Healthy Play

Before each session, decide on a fixed amount of money — an amount whose loss would not affect your personal or family life. Stop as soon as you reach that limit. Follow this rule even when you are winning.

Do not place bets when you are tired, emotionally distressed, or under the influence of alcohol. Your ability to make sound decisions is reduced in these states, and the risk of loss increases.

Take regular breaks. Playing for long stretches without stopping weakens your judgement. Use bajj's session timer to plan set breaks.

Remember, each round is independent of the previous one. Several losses on slots do not mean the next spin is more likely to win. This misconception often leads to larger bets.

For more general information about bajj, visit the About Us page — it gives a clear picture of how the platform works. bajj is always here to support safe and informed play.

Responsible Gambling Q&A

Contact bajj's 24/7 live chat and submit a self-exclusion request. You can apply for a break lasting a few days, a few weeks, or longer. During the exclusion period, logging into or using the account will not be possible.

You must provide your date of birth during registration, and bajj may request your national ID or passport details as proof of age during the account verification stage. No one under the age of 21 can open an account.

Deposit limits can be lowered immediately. However, raising a limit requires a waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

Enable parental controls on your device and keep your bajj account password secure. Avoid logging into your account in front of children or teenagers in your household. Log out from all devices after each session.

Government hospitals in Bangladesh have mental health departments that offer addiction counselling. You can also reach out to private mental health organisations or associations. Speak directly to a trusted doctor or counsellor.

Yes. Once you log into your account, you can view your transaction history and betting records. Reviewing your spending and playing habits is an important part of responsible gambling.